Privacy Policy

Effective Date: 30 August 2025

Football Freestyle Hire (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

We are registered in England and Wales under company number 15304762, and our registered office is at:

99 High Street, Harborne, Birmingham, B17 9NR, United Kingdom

1. Who We Are

We are a UK-based company providing football freestyle entertainment services for events, schools, parties, and brand activations. This policy applies to all data we collect and process through our website and services.

2. What Information We Collect

We may collect the following types of personal data:

a. Information you give us:

  • Name
  • Email address
  • Telephone number
  • Company name (if applicable)
  • Event details (e.g., date, location)
  • Any other information you provide when filling out forms or contacting us

b. Information we collect automatically:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited and time spent

c. Cookies and Tracking:

We use cookies and similar technologies to enhance user experience, track usage, and support marketing activities. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We process your personal data for the following reasons:

  • To respond to enquiries and provide quotes
  • To deliver our services
  • To manage bookings and contracts
  • For internal record keeping
  • To improve our website and services
  • For marketing (only with your consent)
  • To comply with legal obligations

4. Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following legal grounds:

  • Consent – when you give us permission to use your data (e.g., for marketing).
  • Contractual necessity – to carry out a contract or take steps before entering a contract.
  • Legal obligation – when processing is required by law.
  • Legitimate interests – for purposes such as improving our services, marketing (if you are an existing customer), or fraud prevention.

5. Who We Share Your Information With

We only share your data when necessary and with trusted third parties, such as:

  • Event performers or subcontractors involved in fulfilling your booking
  • IT and hosting providers
  • Legal or regulatory authorities (if legally required)

We do not sell or rent your data to third parties.

6. International Transfers

We do not routinely transfer your personal data outside the UK or the European Economic Area (EEA). If it becomes necessary, we will ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure hosting
  • Encrypted communications (HTTPS)
  • Access controls and passwords
  • Regular data reviews

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements.

Typically:

  • Enquiries: kept for up to 12 months
  • Customers: retained for up to 6 years for legal/accounting purposes

9. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to access – You can request a copy of the personal data we hold about you.
  • Right to rectification – You can ask us to correct any inaccurate or incomplete data.
  • Right to erasure – In some cases, you can ask us to delete your data.
  • Right to restrict processing – You can limit how we use your data.
  • Right to data portability – You can request your data in a machine-readable format.
  • Right to object – You can object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent – Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please email us at contact@footballfreestylehire.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

11. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we become aware that we have done so, we will delete the data immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Football Freestyle Hire

99 High Street

Harborne, Birmingham

B17 9NR

Email: contact@footballfreestylehire.co.uk